Product
Three things a guest touches.
A guest taps a tile and your own page opens — the alternative to a hotel guest app, with no download and no login. What comes back from it is in your dashboard: see Analytics.

01
Guest Hub
The page behind the Tile and the Check-in Gift: Wi-Fi in one tap, requests from the room, dining, spa and your offer.
Read more about Guest Hub
02
Offers
One offer, any touchpoint. Claimed on the phone, redeemed at the desk, changed any week.
Read more about Offers
03
Reviews
The Tile's Review version goes straight to your Google review page, at checkout.
Read more about Reviews
Guest Hub
The page behind the Tile.
- Wi-Fi joins in one tap, with no password read off a card.
- Requests land in one queue at the desk, tagged with the room the piece is in.
- Dining, the spa and what is on today, in your own words.
- No app, no sign-in, nothing for a guest to install.
Room 214, on the wall plate
Need something?
- Towels
- Housekeeping
- Late checkout
At the desk, seconds later
Room 214 · Extra towels
Tagged with the room from the piece that was tapped. No app, no sign-in, nobody typing a room number.
Offers
One offer, on every piece.
- Set one offer. It appears on the Hub, and wherever else you put it.
- A guest claims it on their own phone. Your desk redeems it.
- Shown, claimed and redeemed are three separate numbers, and we never add them together.
- Time it to the stay: arrival day, during the stay, or the morning of departure.
Three different things. A claim is a guest taking a code; a redemption is your desk honouring it.
- 1Shown341
- 2Claimed58
- 3Redeemed31
On a page a guest opened. A guest took the code. Your desk honoured it.
Reviews
Asked on the way out.
- The Tile's Review version opens your review page in one tap.
- Nothing sits in between, and nothing sorts happy guests from unhappy ones.
- Inside your dashboard, read what guests wrote on Google, Booking.com and Expedia.
- We read those pages. We never post, reply or flag anything.
Each rating on its own platform's scale. We read these and never post, reply or flag anything.
- Google4.2 out of 5 · 300 reviews
- Booking.com8.4 out of 10 · 243 reviews
- Expedia9.2 out of 10 · 96 reviews
Analytics
Every tap, counted where it happened.
- Which piece, which part of the building, which day.
- A piece that has gone quiet is on the page, not buried in a report.
- Review taps are counted as taps. Google counts the reviews; we never claim one as ours.
- Export anything you can see.
- Room Wall Plate486
- Front Desk Stand214
- Room 318 Wall Plate128
- Room 214 Wall Plate97
- Turndown Welcome Plate63

